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  • Q1 : What is the warranty period?

    We provide 24 months warranty for all spare parts. (exclude fragile parts).

  • Q2 : How do you control the quality?

    (1)All Minxin machines are in strict accordance with the ISO quality and CE system requirements. (2) Each procedure is crafted by professional skilled labour, followed by particular QC. (3) All information of our products can be checked in efficient management system.

  • Q3 : What certifications do you have?

    All our products are ISO9001 certified. Numerous invention and utility patents for all our current models and spare parts.

  • Q4 : What kind of service do you provide?

    Before sales: Provide product information, market research forecasting, product customization, product processing, consultation and other services for your convenience. After sales: 1. Technical training on according to customer requirements; 2. We promise replacement under warranty; 3. We promise to supply the maintenance spare parts; 4. Regular call back or visit customers; 5. On time response to mail and phone calls of your complaints or consultation.

  • Q5 : Are you a factory or a trading company? where are you located?

    We own a standardized factory covers an area of 15000m²,located in Chongqing, welcome for your visit.